Gigantic Tickets sell all of our tickets directly from the venues and promoters, which means we are a safe, reliable place to purchase tickets at their face value.

An independent dispute resolution service.

Clear information about where and how to buy entertainment tickets.

The STAR assurance on standards of service and information from members.

A means of differentiating reputable agencies and box offices from potentially less scrupulous ticket sellers.

Why Buy From A STAR Member?Ĭustomers buying from a STAR member will benefit from: What Does Full STAR Membership Mean?īuying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work. STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country.

STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom. We are full members of STAR - the society of Ticket Agents and Retails. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. As a first time buyer you may be nervous about purchasing tickets through a company you've not used before.

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